Program Schedule

Class 1 Foundation of Success
Personal Behavior Styles
Goal Setting

Class 2 Toward Effective Communication
Building Confidence
Enhancing Listening Skills

Class 3 Achieving Personal Balance
Time Management Skills
Managing Stress

Class 4 Working Well With Others
Working Together as a Team
Managing Conflict

Class 5 Developing Customer Service Skills
Everyone's Your Customer!
Developing Personal Selling Skills

Class 6 Developing Your Personal Leadership Skills
Situational Leadership
Developing Your Leadership Style

Class 7 Embracing Change
Typical Reaction to Change
Becoming an Encourager of Change

Class 8 Breaking Through
Personal Reflection
Strategies for Further Growth

WELCOME to a unique learning experience designed to help your employee make an extraordinary impact on their lives and your company!

School of Hard Knox is an eight-week program designed to help employees develop key skills in the areas of:

Communication
Team Building
Stress Management
Conflict Resolution
Goal Setting
Time Management
Customer Service
Personal Selling

Research has shown that providing personal development opportunities is beneficial to employers by:

Improving Morale
Increasing Productivity
Enhancing Employee Satisfaction
Increasing Employee Retention

Presented of eight consecutive weeks, The School of Hard Knox is fast-paced and effective. Each class session lasts about 3-hours facilitated by the developer of the program, Ken Knox